Privacy Policy
Data Protection and Privacy Policy
The use of this website is subject to this Privacy Policy and complies with the provisions of the General Data Protection Regulation (GDPR), which governs the processing of users' personal data.
Laulin reserves the right to update this Privacy Policy at any time, and we advise you to consult it regularly.
Our Policy
Laulina Living is committed to respecting the confidentiality and the right of its users to the protection of their personal data. Data processing is carried out lawfully, transparently and securely, in accordance with current Portuguese and European legislation.
As the data controller, Laulina Living is committed to:
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Collect only the strictly necessary data.
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Use the data only for the purposes for which it was collected.
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Retain the data only for the period necessary to provide the service.
Within the scope of the online store's activity, it may be necessary to share data such as name, address, and telephone contact with partner entities (e.g., carriers), exclusively for the purposes of processing and delivering orders.
All Laulina Living employees and partners are bound by a duty of confidentiality regarding the data to which they have access.
Processing of personal data
Personal data is collected and processed by Laulina Living only for purposes directly related to the use of the website, its services, and the purchase of products.
The data can be used in the following situations:
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Order processing (name, email, delivery address, phone number, billing and payment information)
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Providing customer support
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Register your address to facilitate future purchases.
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Returns and refunds management
Personal data will only be shared with third parties when necessary for the performance of the service, namely:
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Payment processing
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Preparation, packaging and shipping of orders.
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Returns management
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Resolution of order-related issues
Disclosure of Personal Data
Personal data may be shared with external entities contracted by Laulina Living, exclusively for the purposes described in this Policy.
Personal data may also be disclosed when required by law, namely for:
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Compliance with legal obligations
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Responding to judicial or governmental requests
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Protecting the rights and property of Laulina Living
Outside of these situations, personal data will not be disclosed without the data subject’s consent, whenever such consent is legally required.
Use of cookies
Laulina Living uses cookies to improve the browsing experience on the website. Cookies are small files stored on the user's device that allow the collection of anonymous statistical information, such as browser type, operating system, or browsing patterns.
Cookies are used for:
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Make the website easier to navigate.
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Allow the online store to function.
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Improve the user experience.
Users can configure their browser to block or delete cookies. However, this action may limit access to certain website features.
Right of rectification and erasure
The user can, at any time:
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Request access to your personal data.
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Request the correction of inaccurate data.
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Request the deletion of your personal data.
To do so, you should send a request to:
Deleting your account will result in the loss of access to it. Some data may be retained for the legally required period, specifically for:
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Compliance with tax obligations
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Exercising or defending rights in legal proceedings.
Applicable legislation
The processing of personal data by Laulina is governed by current Portuguese and European legislation.
Purchase and sale agreements made through this website are also governed by Portuguese law.
Changes to the privacy policy
Laulina reserves the right to change this Privacy Policy whenever necessary. Changes take effect upon their publication on the website.
Intellectual property rights
All content on this website (text, images, graphics, or other elements) is the exclusive property of Laulina Living or duly authorized third parties and is protected by copyright law.
Third-party content
This website may contain links to third-party websites. Laulina is not responsible for the content, policies, or practices of these external websites.