Terms of Service
Ownership of the Online Store
Laulina Living, a brand owned by António José Ferreira Campos, NIF-ID 177395907 with its registered office in Guimarães, Portugal, is the legitimate owner of the brand's official website, accessible through the domain www.laulinaliving.com (or another official Laulina domain).
Contact and Customer Support
Object and Scope of Application
3.1. These General Terms and Conditions of Sale exclusively govern the purchase and sale carried out in Laulina's online store, between the Customer, as the buyer, and Laulina, as the seller, applying to all website visitors and to any commercial transaction carried out through the online store.
3.2. Browsing the website, as well as purchasing any product, implies full acceptance of these general terms of use and contracting.
3.3. Any individual who acts or purchases products through Laulina's online store is considered a Client, User, or Buyer.
3.4. Laulin reserves the right to change these terms and conditions, as well as information regarding products, prices, promotions, commercial conditions or services, without prior notice, with any changes being duly published on the website.
3.5. Laulin reserves the right not to process orders from users who do not accept or comply with these general terms and conditions of sale.
3.6. The Customer undertakes to provide correct and complete contact details, accepting that Laulina may use this information for communication purposes related to the order or service.
4.1. This website is intended exclusively for personal use. The reproduction, transfer, distribution, or storage of Laulin's content without prior written authorization is prohibited for any other purpose.
4.2. Creating links to Laulina's website for commercial or abusive purposes without prior authorization is expressly prohibited.
4.3. Laulina is not responsible for content or links from third-party websites that redirect to its domain.
4.4. Laulina strives to ensure that the information presented on the website is free from errors. Should any errors occur, they will be corrected as quickly as possible.
4.5. All contractual information, product descriptions, communications, and formalization of the sale are conducted in Portuguese, except for specific exceptions inherent to the world of decoration and design.
Commercial Policy
5.1. If the information provided does not correspond to the characteristics of the product purchased, the Customer has the right to terminate the contract under the applicable legal terms.
5.2. The photographs shown on the website are for illustrative purposes only. For further information, please read the product descriptions carefully or contact Laulina.
5.3. Product prices and features are subject to change without notice.
5.4. Order validation implies knowledge and acceptance of these General Terms and Conditions of Sale.
5.5. The data recorded by Laulina constitutes proof of the transactions carried out, with the contract being archived electronically and kept accessible in accordance with the law.
Obligations of Customers and Users
6.1. The User agrees to comply with current legislation and these terms and conditions, namely:
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Do not include illegal, offensive, defamatory content or content that violates the rights of third parties.
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Do not use false identities.
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Keep your login details confidential.
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Provide accurate and up-to-date personal information.
6.2. The Customer is responsible for the accuracy of the data provided and must update any changes to their account.
6.3. Laulin is not responsible for delays or failures in order processing resulting from incorrect or incomplete data.
Placing an Online Order
7.1. To place an order in the Laulina online store, the User must have a valid email address. Account registration is not mandatory, but it is recommended to facilitate future purchases, order history, and access to any benefits.
7.2. To complete a purchase, the User must add the desired products to the cart and follow the indicated steps until the final order confirmation.